DMS Consultant – 60-100%

von: Sly AG | Ort: Zürich
N: SlyAG

You will be working closely with the management to establish document management with ELO as our new field of business. Furthermore, you will be working directly with our clients as a consultant to help them get the maximum out of the system and to digitize their processes. (60-100%)

Job Description

  • Consult the clients in the best use of ELO as a document management system
  • Perform requirements engineering with the clients to understand and document their needs
  • Write specifications and offers based on the requirements you established
  • Configure ELO systems to the clients needs as far as possible, otherwise document and delegate
  • Work together with our developers and engineers to deliver the best solution for the clients
  • Bring inputs and feedback, how we can develop ELO as our new field of business
  • If possible, consult the clients on records management and digitizing of their processes
  • Act as the key trouble-shooter in complex/escalated incidents
  • Project management for customer projects and internal projects (create project-plans and ensure a timely delivery, coordinate with stakeholders)
  • Demonstrate capability to effectively assimilate new skills and use of new technologies
  • Testing, documenting and rollout of new software releases

Knowledge

  • Knowledge about document management is mandatory
  • 3+ years of experience in a similar role or working with a document management system is required
  • Experience in working with the software "ELO" is a huge plus
  • Knowledge about records management is a big plus
  • Experience in project management is a big plus
  • e-commerce knowledge is nice-to-have
  • Knowledge of agile practices is nice-to-have

Skills

  • Strong self-management and self-organisational skills
  • Excellent written and verbal communication skills in German and English
  • Strong Business Analyst skills
  • Good logical and interpersonal skills
  • Strong and innovative approach to problem solving and finding solutions
  • Strong ownership and persistent attitude to tasks
  • Experience working in Agile Environments and Scrum Teams are a plus
  • Project Management skills are a plus

Language requirements

  • English: Business Level (B2)
  • German: Proficient Level (C1)

Workpermit for Switzerland or for EU-27/EFTA required.

N: SlyAG

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