Head Client Service Core DACH m/w/d

Your role and responsibilities will include:

• Responsible for Client Service to our existing Wholesale and Institutional clients based in the DACH region
• Lead the team and the business on select projects related to client service and their respective processes
• Provide clear guidance and objectives to the team and align resources, including your own client coverage, according to the client requirements and needs
• Create an encouraging work environment helping the team to deliver a high-quality service to clients
• Actively interact and represent the team interests with internal departments, specialists and investment teams both domestically and internationally
• Maintain and develop our key client relationships in close cooperation with the sales team aiming for long-term client retention
• Proactive sales support including the development of business opportunities, also provide support to the marketing team such as planning and executing events
• Client data maintenance in the global database and other relevant internal systems
• Ensure compliance with our group and regulators' standards, including client KYC/AML documentation

Your profile

• Degree in finance, business administration or similar, or a banking background
• Experience in team management
• First experience in client relationship management and/or investment (fund) business
• Strong client and service orientation
• Know-how in capital markets, funds and portfolio management
• Professional behaviour towards clients as well as internal and external stakeholders
• Communicative, efficient and flexible personality
• Fluent in English & German, French as an additional advantage
• Independent personality with quick comprehension and proactive, efficient way of working

Are you interested? Then apply today to join our team – we look forward to getting to know you!

AXA Investment Managers Schweiz AG – www.axa-im.com