Senior Manager – Business Consulting – Business Innovation & Experience Design

von: EY (Ernst & Young AG) | Ort: Zurich
N: EY(Ernst&YoungAG)

The opportunity

We are currently seeking a Senior Manager with a strong focus on (Business Model) Innovation & Experience Design to drive our clients' transformation initiatives – according to our Human@center, Technology@speed and Innovation@scale principles. This role offers the opportunity to utilise your knowledge, passion and experience in the Health Sciences, Consumer Products and/or Advanced Manufacturing/Mobility sectors. Embark on your next journey and join our unique  Business Innovation & Experience Design team to help solve exciting problems on a daily basis!


Your key responsibilities

  • Building awareness and positioning of the growing IXD (Innovation & Experience Design) Competency in the Swiss market – with focus on internationally operating and large enterprises 

  • Identification and generation of new leads and opportunities (pipeline) in the defined sectors (Health/Lifesciences, Consumer Products, Advanced Manufacturing/Mobility) and with prioritized target customers 

  • Development of comprehensive project proposals based on our solutions and client needs together with other team members 

  • Preparation and execution of customized client pitches and proposal presentations – including negotiation up to the closing of client engagements 

  • Leading project teams of different sizes in the realization of innovation, experience design and transformation projects.  

  • Ensure quality of deliverables as well as defined success criteria on assigned projects. 

  • Developing and maintaining relevant relationships in the internal and external Innovation & Experience Design ecosystem in the defined sectors and clients. 

  • Develop assigned employees (counselees) according to the EY IXD career framework. 

  • Collaborate with other EY teams to generate long-term value for people, clients and society and continuously develop the solution portfolio 


Skills and attributes for success

  • Methodological expertise and practical experience in Innovation (e.g., Design Thinking, Lean Startup, Business Model Innovation, Strategic Foresight) and Experience Design (e.g., User Research, Human Centered Design Principles, Design Systems, Customer Journeys) 

  • Expertise in Digital Transformation in the defined sectors (Health Sciences, Consumer Products, Advanced Manufacturing/Mobility) 

  • Enterprise Architecture & Innovation: Expertise in designing enterprise architectures, innovating processes, and driving technology-led change. 

  • Team Leadership: Demonstrated ability in creating, guiding, and developing high-performance teams. 

  • Client Management: Robust skills in managing relationships with international clients' people. 

  • Strategic Thinking & Problem Solving: Exceptional ability to strategize and resolve complex problems, with a focus on creating logical solutions, identifying issues, and managing vast amounts of complex information. 

  • Communication Skills: Excellent communication capabilities, with fluency in English and German. 

  • Project Management: Strong project delivery skills to manage and implement complex projects for key clients. 

  • Professional Consulting: Extensive (10+ years) experience as an innovation/design consultant for high-profile clients with a renowned consultancy/agency .  

  • Ability to learn new ideas and capabilities: Ability to rapidly assimilate new ideas and information through self-driven learning and research. 


What we offer

EY Switzerland offers you to work in a diverse and inclusive environment with around 3,000 employees from 64 different countries. You will collaborate with the best, learn from the best and continually grow, as we invest a significant portion of our annual turnover in the personal development and training of our employees.

Click here to find out more about our benefits and corporate social responsibility.


Have we sparked your interest? We look forward to receiving your complete application with CV, cover letter, certificates, and transcript of grades. 

For more information, please contact our recruitment team ( / +41 58 286 33 66).


The exceptional EY experience. It's yours to build.

  • Zurich

Webseite EY (Ernst & Young AG)

Bitte beziehen Sie sich bei Ihrer Bewerbung auf Vielen Dank!

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